Accessibility Statement

Paradise Systems is committed to making our website accessible to everyone, including people with disabilities. We believe that every visitor deserves a positive, barrier-free experience when interacting with our Website, and we recognize that digital accessibility is an ongoing responsibility — not a one-time task.

This Accessibility Statement applies to our website at https://feelslikeparadise.com (the “Website”).

1. Our Commitment

Paradise Systems is committed to ensuring that our Website is accessible to people with a wide range of disabilities, including but not limited to visual, auditory, physical, speech, cognitive, and neurological disabilities. We are actively working to improve the accessibility of our Website and to align with recognized accessibility standards over time.

We understand that accessibility is not just a legal requirement — it is a reflection of our values as a business. We serve homeowners, builders, designers, and businesses throughout the Tampa Bay area, and we want every person who visits our Website to be able to find the information they need and contact us without unnecessary barriers.

2. Current Accessibility Status

We want to be transparent: our Website is newly launched, and we are still in the process of fully optimizing it for accessibility. While we have made reasonable efforts to build an accessible experience from the start, we acknowledge that the Website does not yet meet all accessibility standards in every area.

We are actively working to identify and address accessibility gaps, and we are committed to making meaningful improvements on an ongoing basis. We treat accessibility as a continuous process and not a completed task.

3. Standards We Are Working Toward

We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). WCAG 2.1 Level AA is the most widely recognized and adopted benchmark for web accessibility and is organized around four core principles:

  • Perceivable: Information and user interface components must be presented in ways that users can perceive, regardless of the senses they rely on.
  • Operable: User interface components and navigation must be operable by a wide range of users, including those who use keyboards, voice navigation, or assistive devices.
  • Understandable: Information and the operation of the user interface must be understandable to all users, including those with cognitive or learning disabilities.
  • Robust: Content must be robust enough to be reliably interpreted by a wide variety of assistive technologies and user agents, both current and future.

Achieving WCAG 2.1 Level AA conformance is our goal, and we are taking steps to work toward it as the Website continues to develop.

4. What We Have Done So Far

While full WCAG 2.1 Level AA conformance is still a work in progress, we have taken the following steps to improve accessibility on the Website:

  • Structured page content using semantic HTML elements to improve compatibility with screen readers and assistive technologies.
  • Used descriptive page titles to help users orient themselves across different pages of the Website.
  • Applied color contrast ratios that aim to meet or approach WCAG minimum requirements for text legibility.
  • Included alt text on core images where practicable to provide context for users who cannot see images.
  • Ensured that phone numbers and key calls to action are clearly labeled and accessible on all device sizes.
  • Designed the Website to be responsive, supporting viewing and use on desktops, tablets, and mobile devices.
  • Avoided using content that flashes or strobes at rates known to trigger photosensitive seizures.

5. Known Limitations

We believe in being honest about the current state of accessibility on our Website. As a newly launched site, the following limitations are known and are actively being addressed:

  • Images and media: Not all images currently have complete, descriptive alt text. We are reviewing and updating image descriptions across the Website.
  • Form accessibility: Our contact form may not be fully optimized for all screen readers or keyboard-only navigation. We are working to improve form labeling, error messaging, and focus management.
  • Color contrast: While we have aimed for accessible contrast ratios, some design elements and text combinations may not yet fully meet WCAG 2.1 Level AA contrast requirements in all cases.
  • Video and multimedia: Any video content on the Website may not currently include closed captions or audio descriptions. We are working to add captions where applicable.
  • Keyboard navigation: While basic keyboard navigation is supported, there may be areas of the Website where keyboard focus order or focus visibility could be improved.
  • Third-party content: Some content embedded from third-party platforms, including social media widgets, partner brand materials, and contact form plugins, may have accessibility limitations that are outside our direct control. We continue to evaluate accessible alternatives.
  • PDF and downloadable documents: Any downloadable documents currently available or added in the future may not yet be optimized for screen reader accessibility.

We are prioritizing these areas as part of our ongoing accessibility improvement plan.

6. Assistive Technologies

We are working to ensure that the Website is compatible with commonly used assistive technologies, including:

  • Screen readers such as NVDA, JAWS, and VoiceOver
  • Keyboard-only navigation
  • Voice recognition software such as Dragon NaturallySpeaking
  • Browser zoom and text resizing features
  • High contrast display modes

As the Website continues to be developed and improved, our goal is to expand compatibility with the broadest range of assistive technologies possible.

7. Legal Context

Federal Law

Title III of the Americans with Disabilities Act (ADA), 42 U.S.C. § 12181 et seq., prohibits discrimination against individuals with disabilities in places of public accommodation. Courts and federal agencies, including the Department of Justice, have increasingly recognized that websites operated by businesses serving the public are subject to Title III requirements. Paradise Systems is committed to taking reasonable steps to ensure our Website does not create barriers for individuals with disabilities.

Florida Law

The Florida Civil Rights Act, Florida Statutes Chapter 760, prohibits discrimination based on disability in places of public accommodation in the State of Florida. Paradise Systems is committed to operating in a manner consistent with the protections afforded by Florida law.

Section 508

While Section 508 of the Rehabilitation Act (29 U.S.C. § 794d) applies primarily to federal agencies and federally funded programs, we recognize it as a relevant accessibility benchmark and look to its requirements as a point of reference in our improvement efforts.

We are not claiming full legal compliance with any specific standard at this time. We are genuinely working to improve accessibility and will update this statement as our efforts progress.

8. Alternative Ways to Access Our Information

We understand that some visitors may have difficulty accessing certain content or features on the Website due to accessibility limitations. We do not want accessibility barriers to prevent anyone from learning about our services or getting in touch with us.

If you are unable to access any information or complete any task on the Website, we encourage you to contact us directly by phone. Our team is happy to assist you verbally, provide information in an alternative format, or help schedule a consultation in a way that works for you.

Phone: (813) 331-1921

You may also reach us through our contact us page and we will make every effort to accommodate your needs promptly.

9. Feedback and Reporting Accessibility Issues

We genuinely welcome feedback on the accessibility of our Website. If you encounter an accessibility barrier, experience difficulty using any feature, or notice something that could be improved, please let us know. Your feedback directly helps us prioritize improvements and better serve all of our visitors.

When reporting an accessibility issue, it is helpful — though not required — to include:

  • The page or section of the Website where you encountered the issue.
  • A description of the barrier or difficulty you experienced.
  • The assistive technology or browser you were using, if applicable.
  • Your preferred contact method so we can follow up with you.

To report an accessibility issue or share feedback, please visit our contact us page. We aim to acknowledge accessibility-related reports within 5 business days and to provide a substantive response or resolution within 30 business days, depending on the nature and complexity of the issue.

10. Formal Complaints

If you are not satisfied with our response to your accessibility feedback or believe that our Website has created a discriminatory barrier in violation of applicable law, you have the right to file a complaint with the relevant authorities.

At the federal level, you may file an ADA-related complaint with the U.S. Department of Justice Civil Rights Division:

U.S. Department of Justice Civil Rights Division 950 Pennsylvania Avenue NW Washington, D.C. 20530 Website: https://www.ada.gov

At the state level, you may file a complaint related to disability discrimination with the Florida Commission on Human Relations (FCHR):

Florida Commission on Human Relations 4075 Esplanade Way, Suite 110 Tallahassee, Florida 32399 Phone: (850) 488-7082 Website: https://fchr.myflorida.com

We encourage you to reach out to us directly first through our contact us page, as we are committed to resolving accessibility concerns quickly and in good faith.

11. Ongoing Improvement Plan

We view accessibility as a journey rather than a destination. As our Website continues to grow and evolve, we are committed to the following ongoing efforts:

  • Conducting periodic accessibility reviews of the Website as new content and features are added.
  • Prioritizing the remediation of known accessibility gaps identified in Section 5.
  • Evaluating accessibility-focused plugins, tools, and development practices as part of future Website updates.
  • Reviewing third-party tools and integrations with accessibility in mind when making platform decisions.
  • Updating this Accessibility Statement as our conformance level improves and as we resolve known issues.

We do not have a specific completion timeline to share at this time, but we are actively committed to steady and meaningful progress.

12. Changes to This Statement

We will update this Accessibility Statement periodically to reflect improvements made to the Website, changes in our accessibility practices, or updates to applicable standards and legal requirements. The “Last Updated” date at the top of this page reflects when the most recent changes were made.

13. Contact Us

Accessibility is important to us, and we want to hear from you. Whether you have encountered a barrier, want to share feedback, or simply need help accessing information about our services, please visit our contact us page. We are committed to responding promptly and working with you to find a solution.

Paradise Systems
1913 N Howard Ave.,
Tampa, Florida 33607
Phone: (813) 331-1921