Paradise Systems (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://feelslikeparadise.com (the “Website”). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Website.
This Privacy Policy applies to information we collect through the Website only. It does not apply to information collected offline, through any other website operated by Paradise Systems or any third party, or through any service or application that does not link to this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
1.1 Information You Provide Directly
When you voluntarily submit information through the Website — including through our contact form, phone inquiry, or any other interactive feature — we may collect:
- Contact information: Your first name, last name, phone number, and email address.
- Service inquiry details: The type of service you are interested in and any comments or messages you choose to provide.
- Communications: Records of any correspondence you send to us through the Website or by phone.
You are not required to provide any personal information to browse the Website. Personal information is collected only when you choose to provide it.
1.2 Information Collected Automatically
When you visit the Website, certain information about your device and browsing activity may be collected automatically through cookies, web beacons, pixel tags, and similar tracking technologies. This may include:
- Device and technical information: Your IP address, browser type and version, operating system, device type, and unique device identifiers.
- Usage data: Pages you visit on the Website, time spent on each page, links clicked, referring URLs, and other interaction data.
- Location data: General geographic location based on your IP address (city and state level only; we do not collect precise GPS location through the Website).
- Cookie data: Information stored by cookies placed on your device. See Section 5 for more details on cookies.
1.3 Information from Third Parties
We may receive limited information about you from third-party services that are integrated with the Website, including:
- Analytics providers such as Google Analytics, which collect aggregated data about Website traffic and usage.
- Advertising platforms that may provide general audience information to help us understand how people find our Website.
We do not purchase personal information from data brokers or other third-party sources.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries: When you submit a contact form or call us, we use your information to follow up and provide the information or services you requested.
- To schedule consultations: We use your contact information to arrange free consultations for smart home automation, security, networking, and other services we offer.
- To operate and improve the Website: We use automatically collected data to understand how visitors interact with the Website, identify technical issues, and improve Website functionality and content.
- To send service-related communications: We may send you emails or other communications related to your inquiry, appointment confirmation, or follow-up on services you requested.
- To send promotional communications: With your consent where required by law, we may send you information about our services, promotions, and news. You may opt out at any time (see Section 8).
- To comply with legal obligations: We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests, including those under Florida law.
- To protect our rights: We may use information to detect, investigate, and prevent fraudulent activity, unauthorized access, or other violations of our Terms and Conditions.
- To analyze trends: We use aggregated, anonymized data to analyze service trends, measure marketing effectiveness, and improve our business operations.
We will only use your personal information for the purposes described in this Privacy Policy or for purposes that are compatible with those described here. We will not use your information in a way that is incompatible with the purposes for which it was collected without your consent or as otherwise required by law.
3. Legal Basis for Processing
To the extent required by applicable law, we rely on the following legal bases for processing your personal information:
- Consent: Where you have given us explicit consent to process your information for a specific purpose, such as receiving marketing communications.
- Contractual necessity: Where processing is necessary to fulfill a request you have made or to take steps at your request prior to entering into a contract for services.
- Legitimate interests: Where processing is necessary for our legitimate interests, such as improving our Website, understanding our customers, and growing our business, provided these interests are not overridden by your rights and interests.
- Legal obligation: Where processing is necessary to comply with a legal obligation under Florida or federal law.
4. How We Share Your Information
We do not sell, rent, trade, or otherwise transfer your personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:
4.1 Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating the Website, managing our business, and delivering services to you. These may include:
- Website hosting providers
- Email delivery and communication platforms
- Analytics and marketing platforms (e.g., Google Analytics)
- Customer relationship management (CRM) software providers
- Scheduling and appointment management tools
These service providers are contractually obligated to use your information only as directed by us and consistent with this Privacy Policy. They are prohibited from using your information for their own independent purposes.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in good faith belief that such disclosure is necessary to:
- Comply with a legal obligation, including subpoenas, court orders, or regulatory requirements under Florida or federal law.
- Protect and defend the rights or property of Paradise Systems.
- Prevent or investigate possible wrongdoing in connection with the Website.
- Protect the personal safety of users of the Website or the public.
4.3 Business Transfers
In the event that Paradise Systems is involved in a merger, acquisition, asset sale, or other business transition, your personal information may be transferred as part of that transaction. We will notify you via a prominent notice on the Website if your information becomes subject to a different privacy policy as a result of such a transaction.
4.4 With Your Consent
We may share your information with third parties for purposes not described in this Privacy Policy when we have your explicit consent to do so.
5. Cookies and Tracking Technologies
5.1 What Are Cookies
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently, improve user experience, and provide reporting information to site operators.
5.2 Types of Cookies We Use
- Strictly necessary cookies: These cookies are essential for the Website to function and cannot be disabled. They are typically set in response to actions you take, such as submitting a form or setting privacy preferences.
- Analytics cookies: These cookies allow us to count visits and traffic sources so we can measure and improve Website performance. All information collected is aggregated and anonymous.
- Functional cookies: These cookies enable enhanced functionality such as remembering your preferences and settings when you return to the Website.
- Marketing cookies: These cookies may be set by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.
5.3 Third-Party Cookies
Some cookies placed on the Website are set by third parties, including Google Analytics and social media platforms such as Facebook. These third parties may use cookies, web beacons, and similar technologies to collect information about your use of the Website and other websites. This information may be used to provide measurement services, target advertisements, and analyze traffic. We do not control these third-party cookies and their use is governed by the privacy policies of the respective third parties.
5.4 Managing Cookies
You can control and manage cookies in several ways:
- Browser settings: Most web browsers allow you to refuse or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Website.
- Opt-out tools: You may opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on.
- Cookie preferences: Where required by law, we will request your consent before placing non-essential cookies. You may update your cookie preferences at any time.
Please be aware that restricting cookies may impact your experience on the Website and may prevent certain features from working correctly.
6. Data Security
We take the security of your personal information seriously and implement commercially reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, alteration, or disclosure.
These safeguards include:
- Secure Socket Layer (SSL) encryption for data transmitted through the Website.
- Access controls limiting who within our organization can view personal information.
- Regular review of our information collection, storage, and processing practices.
In compliance with the Florida Information Protection Act (FIPA), Florida Statutes Section 501.171, we will notify affected individuals and the Florida Department of Legal Affairs of any breach of security involving personal information without unreasonable delay — and no later than 30 days after the determination that a breach occurred — if the breach is reasonably believed to have caused or will cause identity theft or other significant financial harm to individuals.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You provide information to us at your own risk. If you believe your interaction with the Website is no longer secure, please notify us immediately through our contact us page.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.
In general:
- Contact form submissions and inquiry records are retained for up to 3 years from the date of last contact.
- Website analytics data (aggregated and anonymized) may be retained indefinitely.
- Records required for legal or regulatory compliance may be retained for longer periods as required by applicable law.
When personal information is no longer needed, we will securely delete or anonymize it.
8. Your Rights and Choices
8.1 Opt-Out of Marketing Communications
If you have subscribed to our marketing communications or have previously contacted us and wish to stop receiving promotional emails, you may opt out at any time by:
- Clicking the “unsubscribe” link included in any marketing email we send.
- Contacting us directly through our contact us page.
Please note that even if you opt out of marketing communications, we may still send you non-promotional communications related to a service request, appointment, or other transactional matter.
8.2 Access and Correction
You may request access to the personal information we hold about you, or request that we correct any inaccurate or incomplete information. To make such a request, please visit our contact us page. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
8.3 Deletion
You may request that we delete personal information we hold about you. We will honor such requests subject to any legal obligations that require us to retain certain information. To submit a deletion request, please visit our contact us page.
8.4 Florida Residents
Florida residents have rights under the Florida Information Protection Act (FIPA) and the Florida Deceptive and Unfair Trade Practices Act (FDUTPA). These rights include the right to be notified of a data breach involving your personal information and the right to seek relief against unfair or deceptive practices. If you believe your rights under Florida law have been violated, you may also file a complaint with the Florida Attorney General’s Office.
8.5 California Residents
Although Paradise Systems is based in Florida, California residents who use the Website may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete personal information, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising these rights. To exercise any of these rights, please contact us through our contact us page.
8.6 Nevada Residents
Nevada law allows residents to opt out of the sale of certain personal information. We do not sell personal information as defined under Nevada Revised Statutes Chapter 603A. If you have questions, please visit our contact us page.
9. Children’s Privacy
The Website is not directed to, and we do not knowingly collect personal information from, children under the age of 13. Our services are intended for adults seeking smart home automation, security, and technology solutions for their homes and businesses.
If we become aware that we have inadvertently collected personal information from a child under the age of 13 without verifiable parental consent, we will take immediate steps to delete that information from our systems. If you believe we may have collected information from a child under 13, please notify us immediately through our contact us page.
We comply with the Children’s Online Privacy Protection Act (COPPA) and all applicable federal and Florida regulations regarding the online privacy of children.
10. Third-Party Links
The Website may contain links to third-party websites, including social media platforms such as Facebook, Instagram, and Yelp, as well as partner brand websites. This Privacy Policy applies solely to the Website and does not govern the data practices of any third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
11. Social Media and Third-Party Integrations
Our Website may incorporate social media features, such as sharing buttons or embedded content. These features may collect information about your IP address and the pages you visit on the Website, and may set cookies to enable these features to function properly. Your interactions with these features are governed by the privacy policy of the company that provides them.
We maintain business pages on Facebook, Instagram, and Yelp. Any information you submit through those platforms is subject to the privacy policies of those platforms, not this Privacy Policy.
12. Analytics
We use Google Analytics to help us understand how visitors use the Website. Google Analytics collects information such as how often users visit the Website, what pages they visit, and what other sites they used prior to arriving at our Website. We use this data to improve our Website and the services we offer. Google Analytics collects only the IP address assigned to you on the date you visit the Website, not your name or other identifying information. We do not combine the information collected by Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics is governed by the Google Analytics Terms of Service and Google’s Privacy Policy.
13. Do Not Track
Some browsers have a “Do Not Track” (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, the Website does not respond to DNT signals, as there is no universally accepted standard for how to interpret these signals. We will continue to monitor industry standards in this area and update this policy if our practices change.
14. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, applicable law, or for other operational reasons. The updated Privacy Policy will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Your continued use of the Website after the posting of changes constitutes your acceptance of those changes. If we make material changes to how we handle your personal information, we will make reasonable efforts to notify you, which may include posting a notice on the Website’s homepage.
15. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under this Privacy Policy shall be subject to the exclusive jurisdiction of the state and federal courts located in Hillsborough County, Florida, consistent with our Terms and Conditions.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices — including requests to access, correct, or delete your personal information — please visit our contact us page. We will respond to your inquiry as promptly as possible and in accordance with applicable law.
Paradise Systems
1913 N Howard Ave
Tampa, Florida 33607
Phone: (813) 331-1921